Shipping Policy

At ExcellenceForLess, we want to ensure your shopping experience is as smooth as possible, from placing your order to receiving it at your doorstep.

1. Shipping Areas

We proudly offer nationwide shipping across the UAE. No matter where you are, we’ve got you covered!

2. Processing Time

  • Orders are typically processed within 24 to 48 hours of receiving your order, excluding weekends and public holidays.
  • You will receive a confirmation email once your order is processed and ready for dispatch.

3. Delivery Time

  • We strive to deliver your order as quickly as possible. Standard delivery takes 1-2 business days within the UAE, depending on your location.
  • You will receive tracking details once your order has been shipped, allowing you to monitor your package in real-time.

4. Shipping Fees

  • We offer free delivery on all orders within the UAE. (LIMITED TIME)
  • If there are any special shipping fees, they will be clearly displayed at checkout.

5. Order Tracking

Once your order is dispatched, you will receive an email with a tracking number so you can track your delivery online.

6. Delivery Delays

While we strive to ensure timely delivery, ExcellenceForLess cannot be held responsible for any delays caused by external factors such as:

  • Weather conditions
  • Couriers’ logistics
  • Public holidays or peak seasons

If you experience any delivery issues, please contact our customer service team for assistance.

7. Delivery to a PO Box

We currently do not ship to PO boxes. Please ensure you provide a valid address for delivery.

8. Lost or Damaged Items

If your order arrives damaged or goes missing, please contact us within 48 hours of receiving the package, and we will resolve the issue as quickly as possible.

9. Changes to Your Order

If you need to change your order after it has been placed, please contact us immediately. We can make changes to your order only if it hasn’t already been processed for shipment.

10. Customer Support

For any shipping-related questions or concerns, feel free to reach out to our customer support team:

  • Email: excellenceforlessuae@gmail.com

Thank you for shopping with ExcellenceForLess! We're committed to delivering your items as quickly and efficiently as possible.